Jewellery workshop · Hatton Garden, London
Standard schedule · Volume terms · Prices exclude VAT
Finishing
Setting and repair
Production and detail
Journal archive
Specialist guidance from A&M Jewellery Workshop.
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Published guidance
A repair can involve three different conversations: the customer’s request, the retailer’s instruction and the workshop’s assessment. Problems arise when those conversations no longer describe the same work. An informal message to make it right may be interpreted more broadly than the customer intended.
