Jewellery workshop · Hatton Garden, London

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Journal archive

Category: Repairs & Restoration

Workshop guidance for jewellery retailers on repair construction, component compatibility, previous work and restoration decisions.

Published guidance

Articles in this archive.

Shortening a Necklace: Keeping the Pendant and Clasp in the Right Position

Shortening a necklace with a pendant changes more than the distance around the neck.

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How to Photograph Jewellery Damage for a Workshop Assessment

Good repair photographs help a workshop understand what needs to be examined. They are most useful when they show the damaged area in context, with enough clarity to distinguish a visible fault from a reflection or shadow. The aim is accurate documentation, not a sales image that makes the jewellery look flawless.

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Repairing Jewellery That Has Been Repaired Before

Jewellery with a repair history needs a fresh assessment when another problem appears. An earlier alteration may be entirely relevant to the proposed work, but its presence does not establish why the current fault occurred. The retailer’s role is to supply a clear record without turning uncertainty into an accusation or a technical conclusion.

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Jewellery Restoration or Remodelling: Choosing the Right Brief

An existing piece can be important for reasons that a workshop cannot infer from its appearance. The owner may want it made wearable again with as much original character retained as possible. Alternatively, they may value the stones or family connection while wanting a substantially different design. Those aims lead to different briefs.

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A Split Ring Shoulder: Why Closing the Crack May Not Be Enough

A split in a ring shoulder is a visible fault, but it is not a complete diagnosis. The workshop needs to establish what remains around the split and whether the ring’s shape or setting has also been affected. Simply instructing someone to close the crack may leave the most important part of the assessment undefined.

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Jewellery Hinges and Safety Catches: Assess the Whole Mechanism

A hinge or safety catch should be assessed in motion and in relation to the rest of the jewellery. A closure that appears to meet when pressed together may still have an alignment or wear problem. Equally, the part the customer notices may not be the only component that needs attention.

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Earring Post Repairs: Alignment, Matching and Fitting the Back

A broken or bent earring post can affect how the earring sits, how its back fits and how closely it matches its partner. The repair brief should therefore include the complete pair wherever possible. An attachment that is sound in isolation may still give the wrong result if its position or dimensions differ from the intended arrangement.

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Replacing a Bracelet Clasp: Compatibility Beyond the Clasp Size

A replacement clasp needs to work with the bracelet around it. Matching the approximate size or colour is not enough if the attachment points, operating direction or finished length differ from the original. For a retailer, the commission should describe the complete closure arrangement rather than an isolated component.

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Repairing Hollow Jewellery: What a Retailer Should Explain

A hollow piece can look substantial while presenting a very different repair problem from a solid item of similar size. The visible outside does not reveal the thickness, accessibility or condition of every part of the shell. A dent, split or worn attachment therefore needs a construction-led assessment before a retailer promises a result.

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Broken Chain Repair: Why the Link Construction Matters

A broken chain can arrive at a jewellery counter as two loose ends, but those ends do not describe the whole repair. The link pattern, remaining condition and position of the break determine what the workshop needs to assess. Reconnecting one point may be a different proposition from replacing a damaged section or an end fitting.

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